CUSTOMER SATISFACTION QUESTIONNAIRE

According to our Quality Management System and the UNI EN ISO 9001: 2015 standards, we are conducting a survey amongst our customers to evaluate the quality level of our services and products. We would be grateful if you could fill the following questionnaire.

 

INDICATIONS FOR COMPILATION: mark the score assigned according to the following scale:

1 = very poor; 2 = pour; 3 = fair; 4 = good; 5 = excellent.


    1. How do you evaluate the competence and availability of our staff?
    12345


    2. How do you rate the quality of our products?
    12345


    3. How do you rate the quality/price ratio of our products?
    12345


    4. Is the delivery service in line with your expectations?
    12345


    5. Would you recommend AxxonOil to others?
    12345


    6. Are you generally satisfied with our products and services?
    12345

    Completed by:



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    The collected data will be used only for internal statistical purposes only for the implementation of our ISO 9001: 2015 certified Quality System.